diff --git a/.gitignore b/.gitignore
index dc12cb7..881fe0a 100644
--- a/.gitignore
+++ b/.gitignore
@@ -1,2 +1,4 @@
 .env
-__pycache__
\ No newline at end of file
+__pycache__
+data/support.db-wal
+data/support.db-shm
diff --git a/bot/handlers/create_ticket.py b/bot/handlers/create_ticket.py
index 570d39d..f407f50 100644
--- a/bot/handlers/create_ticket.py
+++ b/bot/handlers/create_ticket.py
@@ -373,7 +373,8 @@ async def cb_confirm_ticket(
     if chat_id is None:
         return
 
-    await event.answer(notification="Отправляем заявку…")
+    #await event.answer(notification="Отправляем заявку…")
+    await event.message.answer("⏳ Отправляем заявку…")
 
     # ── Данные организации ────────────────────────────────────────────────────
     org = await get_organization(bot_user["org_id"])